Free Pick up and delivery service request within Singapore
Thank you for making an appointment to get your shoes picked up ; due to the COVID situation, we have updated our delivery protocols to provide you with a safer, seamless and hassle free contactless pick up service.
Contactless pick up service instructions
1. An empty delivery box will be sent over to your location prior to the pick up. Kindly pack the shoes into the box given to you prior to the delivery. The box will contain bubble wrap for you to protect your shoes during delivery.
2. The delivery box will contain a new return shipping label with QR code. Please paste the new shipping label OVER the old shipping label on the front of the box. The parcel will be rejected if this is not done.
3. Await the phone call or message from the courier. The courier operates anywhere between 10-5pm (arrival time is not specific) and will call you prior to arriving at your place. If you're not going to be available during the day of collection or wish to opt for a contactless service, please leave the box outside your house or residence on the day of pick up so the courier can collect it without being in contact with you.